Monday, March 27, 2006

Another company sued for Internet Privacy

As additional story for Lecture 11, a company in US is currently being sued for selling email addresses.

Source of information: www.cnn.com

Suit alleges Internet privacy breach

Friday, March 24, 2006; Posted: 8:19 a.m. EST (13:19 GMT)
ALBANY, New York (AP) -- New York's attorney general sued an Internet company Thursday over the selling of e-mail addresses in what authorities say may be the biggest deliberate breach of Internet privacy ever.

Attorney General Eliot Spitzer accused Gratis Internet of selling personal information obtained from millions of consumers despite a promise of confidentiality.

The consumers thought they were simply registering to see a Web site offering free iPod music players or DVD movies and video games, Spitzer spokesman Brad Maione said. On sign-up pages, Gratis promised it "does not ... sell/rent e-mails."

Instead of confidentiality, Spitzer said, Gratis sold access to their e-mail information to three independent e-mail marketers, and hundreds of millions of e-mail solicitations followed.

In a statement, Gratis said the allegations that it sold e-mail addresses to e-mail marketers, and that these companies purchased personal user information from Gratis, were "completely untrue."

The company said it hired Datran Media of New York City, a leading e-mail marketer, to manage "the logistics of marketing products and services via e-mail to Gratis' own user base." It said Datran or two other hired companies "at no time ever engaged in a sale or purchase of data."

Gratis, based in Washington, D.C., always controlled and owned the users' information and never profited from any sale of data, the company said.

On March 12, Spitzer sued Datran Media, accusing it of using unauthorized personal data "mined" by other firms from about 6 million e-mail addresses nationwide. Datran agreed to reform its practices under a $1.1 million settlement.

"Unless checked now, companies that collect and sell information on consumers will continue to find ways to erode the basic standards that protect privacy in the Internet age," Spitzer said.

Spitzer's "data mining" investigation began last year amid reports of companies compiling and selling marketing lists.

Gratis owns and operates Web sites that offer free merchandise for registering their e-mail addresses. The state fraud lawsuit accuses its owners, Peter Martin and Robert Jewell, of privacy violations in 2004 and 2005.

Spitzer claims Gratis wrongly shared as many as 7 million "user records," creating the largest deliberate breach of a privacy policy discovered by U.S. law enforcement. He said the company's promises to consumers included: "We will never give out, sell or lend your name or information to anyone," and "We will never lend, sell or give out for any reason your e-mail address or personal information."

Saturday, March 18, 2006

SMS - how big is the market.

Another good article from New Straits Times, 16th March 2006

The SMS world

March 16:
How big is the market

BY mid-2004, texts were being sent at a rate of 500 billion messages per annum. At an average cost of US$0.10 (37 sen) per message, this generates more than US$50 billion for mobile telephone operators and represents close to 100 text messages for every person in the world.


How popular

THE term "texting" (the act of sending short messages back and forth) has entered the common lexicon.

Take a bow, Philippines. This is the world’s most avid SMS nation. SMS is a part of almost all marketing campaigns, advocacy, and entertainment. In fact, SMS is so inexpensive (messages cost PHP 1.00 (0.07 sen) to send), that several local dotcoms like Chikka Messenger, GoFISH Mobile, and Bidshot now fully utilise SMS for their services.


Not big on SMS

CURIOUSLY, France has not taken to SMSing, sending just under 20 messages on average per user per month. Some people say that this may be down to cultural factors — text messaging is associated with a fast pace of life and France is more reluctant than other nations to dispense with its traditions.


Text speak

BECAUSE of the limited message lengths and tiny user interface of mobile phones, SMS users commonly make extensive use of abbreviations, particularly the use of numbers for words (for example, "4" in place of the word "for"), the omission of vowels, as in the phrase "txt msg".

Historically, this language developed out of shorthand used in chatrooms on the Internet, where users would abbreviate some words to allow a response to be typed more quickly. However, this became much more pronounced in SMS.

In Mandarin, numbers that sound similar to words are used in place of those words. For example, the numbers 520 in Chinese ("wu er ling") sound like the words for "I love you" ("wo ai ni"). The sequence 748 ("qi si ba") sounds like the curse for "drop dead".

Website portals such as transl8it! have supported community of users to help standardise this text speak by allowing users to submit translations, staking claim with their user handle, or to submit top messages and guess the lingo phrases. The international popularity of this portal resulted in the late 2005 publishing of the transl8it! dxNRE & glosRE (dictionary & glossary) as the worlds first, and most complete SMS and text lingo book.


SMS abuse

IN December 2005, text messaging was cited for helping to incite the Sydney race riots. Text messaging being very popular in Australia, the SMS messages assisted in mobilising about 5,000 white Australians to engage in violence against those of Middle Eastern origin.


SMS - a new record for Malaysian!

The usage of SMS among Malaysian has hit another new height with a new record being set in 2005 - 21.03 billion short message service (SMS) text messages with 6 billions sent during the Hari Raya Aidilfitri, Deepavali, Christmas and Chinese New Year seasons.

Comparatively, in 2004 handphone users sent 9.53 billion SMS messages, of which 4.94 billion were sent during the four festivals.

Just recall back on our own experiences on how many SMS that we sent and received during this period.

Akademi Fantasia - 12 million sms votes - vote for Mawi
Malaysian Idol - 1.67 million - vote for Daniel
8TV SuperStar - another new record?

May be UTAR can help to increase this usage by having SMS voting on UTAR Search etc.

Below is an article taken from New Straits Times, 16th March 2006.

The 21 billion SMS phenomenon

March 16:
MALAYSIANS sent a stunning 21.03 billion short message service (SMS) text messages last year, more than twice as many as in 2004.


More than six billion of these were sent during the Hari Raya Aidilfitri, Deepavali, Christmas and Chinese New Year seasons.

In 2004, handphone users sent 9.53 billion SMS messages, of which 4.94 billion were sent during the four festivals.

These figures were disclosed by Energy, Water and Communications Minister Datuk Seri Dr Lim Keng Yaik in the Dewan Rakyat, in a written reply to Razali Ibrahim (BN-Muar).

The sharp growth suggests that Malaysians are becoming increasingly comfortable with using this service, because it is cheaper and easier than most other modes of communication.

The popularity of SMS has been phenomenal. Apart from it being widely used to send festive greetings, many contests and reality shows on TV and radio allow participants to respond via SMS.

The conclusion of the third season of the Akademi Fantasia reality talent show, for instance, had the organisers’ hands full with 12 million SMS votes, most of which were for runaway winner Mawi.

The SMS boom for the show was felt in its second season in 2004, when the public responded with an astounding 20 million SMS messages within 10 weeks.

Another popular talent show was Malaysian Idol which also pulled in the SMS. Last season’s final had fans keying in 1.67 million messages.

The Malaysian Communications and Multimedia Commission in its Handphone Users Survey 2005 reported that 84.9 per cent of cellphone users sent at least one SMS a day, and 49.6 per cent sent at least five daily.

This was an increase from the previous year, when only 74.9 per cent sent at least one SMS a day and 31.7 per cent sent at least five a day, the report noted.

There are now about 17 million cellphone subscriptions in Malaysia on the five digital networks, with a huge majority of nearly 80 per cent in the 20-49 age-group.

Thursday, March 16, 2006

MAS & Octopus Travel collaboration

MAS signed an agreement with Octopus Travel for enabling MAS tickets to be purchase via the online travel and tourist company in 14 countries.

"We have seen an emerging trend of Internet savvy customers who no longer depend on traditional sales channels for their travel arrangements," Abdul Rashid Khan, Malaysia Airlines commercial director told reporters.

Rashid Khan said Malaysia Airlines expects to increase revenue by 20 million ringgit through ticket sales (5.4 million dollars) in the first year through the tie-up with Octopus.

Abdul Rashid said presently ticket sales through the Internet was low. "At the moment it is low. It is below 10 percent," he said.

For more, read here.


Monday, March 13, 2006

RFID - An Introduction



Radio Frequency Identification (RFID) was invented more than 50 years ago but has so far failed to live up to its promise to connect everyday things through a wireless network and make it possible, in theory, to track every item ever produced.

Computer scientists dub RFID "The Internet of Things," in which anything from shampoo bottles to marathon runners can be tracked using radio tags. Criticism from some camps is that the technology can lead to an unacceptable invasion of privacy.

www.cnn.com Technology segment have a comprehensive discussion on RFID. Read here.

Wikipedia provides a detail explaination on RFID. Click here.

Small business computing.com also provide a brief definition here.

The Free Dictionary.com - here.

Finally, a blog specialised on RFID which worth looking into.

Spamming - Found guilty! and pay US$ 1.1 million

If you think of going for spamming, think twice. You may end up paying more........

An e-mail marketing company, Datran Media Corp. has agreed to pay US$1.1 million to settle accusations that it misused personal data reportedly mined from 6 million e-mail addresses across the country.

Datran sends marketing e-mail messages to addresses provided by partner companies, a practice that some people consider "spam."

Its clients include Business Week, Columbia House, Fox Home Entertainment, NASCAR, Orbitz and Pitney Bowes, according to its Web site
Read more here. (www.cnn.com)

RFID in Europe

Still remember RFID? Radio Frequency Identification. Here is a story on the application of RFID in Europe which comes together with the concern for privacy issues.

Issue:
Europe is feeling pressure to boost its efforts to speed the global adoption of radio frequency identification (RFID), a wireless technology already used by U.S. retail giant Wal-Mart for much of its merchandise and shipping operations. It is used not only commercially in the U.S., but is also an important part of some new passports in America.

The European government and industry leaders stressed the need to balance privacy and the potential for misuse with the need to adopt RFID across industry to be competitive in the world.
While Europe lags behind the U.S. in terms of its embrace of RFID -- a worrisome technology to privacy watchdogs -- the U.S. is not speeding through its RFID adoption either
RFID will become increasingly important in terms of security and being able to keep track of shipping.

Main challenge:
The main difference between the U.S. and Europe on the matter of RFID and privacy is that European law already governs what information can or cannot be collected on individuals

More reading here (www.ecommercetimes.com)




Amazon.com going for digital movie download soon

Fancy downloading latest movies from Amazon.com for a small amount of fee...This service is coming soon to the web users once the negotiations with the major movie studios namely Paramount Pictures, Universal Studios & Warner Bros completed.
Amazon.com is in talks with three Hollywood studios about starting a service that would allow consumers to download movies and TV shows for a fee and burn them onto DVDs.
By then Amazon will be competing with Apple's iTunes in the world of digital downloads.
A digital deal with the studios would allow Amazon to substantially lower its inventory, shipping and labor costs and avoid returns of movies.
Competitions:
Wal-Mart and Target are also reportedly in talks with the studios about digital download services, and video-on-demand movie rental services like MovieBeam and Movielink are enjoying heavy studio investments.
Read more here (from www.ecommercetimes.com)



Monday, March 06, 2006

Toys 'R' Us to End Amazon Partnership

Latest development in the e-tailing giants Toys 'R' Us and Amazon.com

The partnership started 10 years ago is going to end very soon as internal conflicts, introduction of other sellers in the website and other reasons.

"Toys 'R' Us sued Amazon in May of 2004, seeking to terminate an agreement struck in 2000 under which Amazon handled online sales for the retailer. The toy seller had sought US$200 million in damages, claiming Amazon had violated the terms of the deal by allowing others to sell toys through its site."

"Amazon had countersued, saying the toy retailer had left Amazon without sufficient inventory to fill orders."

"Other retailers also have weaned themselves from Amazon, including Circuit City, which cut ties last year after a four-year partnership that was seen lagging expectations throughout."

"Target, the discount retailer that has a third-party arrangement in place with Amazon for certain goods, including apparel, could expand its relationship with Amazon to include toy sales."


For more information, read this article from the www.ecommercetimes.com




Friday, March 03, 2006

MySpace vs Friendster

Heard about MySpace? What is it? It even surpasses Friendster at this moment. Read on this article from CNN.

MySpace's the place online

Tuesday, February 14, 2006 NEW YORK (AP) -- The Internet has a rising star whose name isn't Google.

Just over 2 years old, MySpace now has 2 1/2 times the traffic of Google Inc., and it quickly eclipsed Friendster as the top social-networking site where users build larger and larger circles of friends.

Credit luck and acumen: MySpace learned from predecessors and figured out the right tools to package. And when its founders noticed heavy usage among musicians and fans, MySpace embraced that community with custom features.

"It's like being at a giant music conference 24 hours a day every day," said Greg McIntosh, 27, guitarist for Ann Arbor, Michigan-based Great Lakes Myth Society.

College students, meanwhile, can rate their professors and find classmates or alumni. Others play games, view classified ads, send online party invitations or rate the brave on how "hot" they are.

Sure, none of these features is unique, but what's the point of going elsewhere if your friends are already on MySpace?

"I noticed a lot of my friends talking about it, so I went on it and signed up," said Magda Olszanowski, 24, a University of Toronto senior. "And I've really pressured my friends who don't have it to get it."

Instead of using e-mail and instant messaging, Olszanowski keeps in touch with many friends simply by posting bulletins on her personal MySpace page, known as a profile. There, friends can send her a private message or post a public comment; they can see her photo album or read her Web journal, called a blog.

The free, ad-supported site has gotten so popular among teens -- a quarter of its users are registered as minors -- that parents, schools and law enforcement officials have taken notice, warning of sexual predators and other dangers.

Big media noticed, too. Last year, News Corp., the media conglomerate controlled by Australian native Rupert Murdoch, bought MySpace's owner for $580 million in cash.

The development comes as the leading portal, Yahoo Inc., becomes more like MySpace, starting a social-networking service called 360 and buying content-sharing sites such as Flickr and Del.icio.us.

MySpace was by no means first. In early 2003, Friendster Inc. introduced a system that connects people for networking and dating through existing circles of friends, rather than randomly or by keyword matches alone.

But just a half-year after MySpace launched, it surpassed Friendster in monthly visitors and now ranks 13th among all sites, according to Nielsen/NetRatings. ComScore Media Metrix places it fourth by total page views, two notches above Google.

Compared with rivals', MySpace profiles are more customizable -- hence the "my" in MySpace. Users can obtain Web programming code elsewhere to create their own layouts, change background colors or incorporate photos and video stored at other sites. (Friendster, already trailing MySpace in usage, added a similar feature last fall.)

MySpace profiles are also more accessible. A challenger named Facebook requires an affiliation with a high school or college, while LinkedIn focuses on professionals. Friendster, meanwhile, requires registration before viewing full profiles.

MySpace not only promotes openness, it also adds Anderson as your first friend, immediately connecting you with everyone else.

But ultimately music is what made MySpace special.

McIntosh's band can update fans on new gigs, when sending too many e-mail messages might otherwise appear to be spamming. People who happen to catch a performance can look up the band's MySpace profile and "friend it" when they get home.

Users can easily discover emerging and independent artists and instantly hear their tunes through a built-in music player.

"All you have to do is press 'play,"' said Rob Theakston, 28, Detroit-based music editor for the site AllMusic and a co-worker of McIntosh's.

Other sites, he said, require you to download a file and open up a separate player.

Given the success, MySpace has even started its own recording label, and it is now hoping to bring that magic to filmmakers, and later to comedians and fashion designers, said Chris DeWolfe, MySpace's chief executive.

But success also draws a spotlight on MySpace's darker side.

In Middletown, Connecticut, police suspect that as many as seven teenage girls recently were fondled or had consensual sex with men they met on MySpace who turned out to be older than they claimed.

In schools across the country, students have been suspended for threatening classmates on MySpace, and in a case outside Pittsburgh attracting the attention of the American Civil Liberties Union, for creating a phony profile under the principal's name and photo.

Parry Aftab, who runs the Internet safety group WiredSafety, said most MySpace teens behave, but a good number are creating online alter egos with which they brag about nonexistent drinking and sexual conquests in a bid to appear cool.

And as parents discover their kids' profiles, Aftab said, they start to worry and tell other parents, who in turn spread the alarm. Parents, in some cases, try to ban their children from MySpace or the Internet completely.

"Just about every parent is aware of it and every kid is on it," Anderson said. "Some kind of reaction (is expected) as MySpace becomes part of the mainstream."

DeWolfe said the company has worked with WiredSafety to create guidelines and improve practices -- dozens of employees now monitor profiles and images 24 hours a day -- and encourages parents to talk with their kids about online safety.

The worries are bound to grow along with the site, which gets as many as 180,000 new members a day. It now has more than 54 million registered users, compared with more than 24 million for Friendster.

But it's not a given that MySpace will grow forever, particularly as its youth-oriented base matures and gets busier. In fact, the flashy icons and colorful lettering that MySpace enables are already too much for some.

"This isn't their bedroom," said Rina Raphael, 23, a New York magazine publicist who prefers Friendster. "People don't want to spend tons of hours creating a home page."

Complaints also have been directed at News Corp.'s purchase, including accusations of censorship as MySpace occasionally blocked video stored elsewhere and embedded in profiles, just as MySpace was readying its own video-sharing service. DeWolfe denied any connection, explaining that links and entire sites may be blocked as MySpace investigates complaints of pornography or racism.

For now, size helps MySpace grow even bigger. Call it the network effect: The service's value grows the more people use it. And growth gives MySpace more reason to add features.

"They may have gotten lucky," said Amanda Lenhart, a researcher at the Pew Internet and American Life Project. "Enough people started using it that it became the place to be."



2 more 3G services licenses - Malaysia


TTDotcom, MiTV get 3G licences

PETALING JAYA: Malaysian Communications and Multimedia Commission has awarded 3G licences to TTDotcom Sdn Bhd and MiTV Corporation Sdn Bhd.

DiGi Telecommunuications Sdn Bhd, one of three applicants for the two licences up for grabs, was not successful in its bid for 3G spectrum.



Are you a good P2P user?

Do you subscribe to TMNet broadband services? What is the primary purpose you use the broadband? Downloading movies and song? Check this out:



TM Net: P2P traffic clogging broadband

CYBERJAYA: Peer-to-peer (P2P) traffic is choking up local broadband lines with 20% of users utilising 80% of the total bandwidth, according to Internet service provider (ISP) TM Net Sdn Bhd.

Dr Fadhullah Suhaimi Abdul Malek, general manager of TM Net’s corporate and strategy services, said that as the number of local broadband subscribers increases, more users are expected to use P2P applications such as Kazaa and BitTorrent to transfer files online.

“Such applications are often left on all day so they use much more bandwidth compared to users who merely use the Internet to surf or chat,” he said.

Fadhullah was speaking to reporters during the launch of the Business Software Alliance’s (BSA) “Right Click” campaign at Multimedia University (MMU).

The programme is aimed at educating Internet users to protect themselves while conducting online activities such as surfing and e-commerce.

Fadhullah said other countries with high broadband penetration also faced similar problems because “broadband users have a tendency to abuse bandwidth.”

“We are not against our customers using P2P. However, it is an unfair situation which needs to be addressed, as we cannot upgrade our infrastructure (merely) for the benefit of the minority,” he said.

To counter this problem, TM Net will introduce a number of time-based packages to cater for low-bandwidth users by the third quarter, said Mohd Nazeem Mohd Nasir, assistant manager of TM Net's technology planning and development department.

“We are coming up with a system that will inform users of their bandwidth usage via their monthly bill, and will recommend packages that are most suitable for their level of consumption,” he said.

The launch also saw the unveiling of a BSA website containing 20 online security tips for Internet users as well as several talks conducted by speakers from the Domestic Trade and Consumer Affairs Ministry, TM Net, Microsoft Malaysia and eBay.

“We want to make users aware so that they can proactively protect themselves from dubious websites and e-mail spam selling unlicensed or pirated software,” said Tarun Sawney, the BSA’s director of antipiracy in Asia.

“Many users are duped into purchasing what looks to be genuine software online, only to discover otherwise later on,” he said.

Sawney also observed that there has been a drastic jump in the number of software infringement cases on P2P networks corresponding with the growth of broadband penetration in Malaysia.

“Cases of software infringement have risen from 928 in 2003 to 8,000 last year,” he said.

Dr Ewe Hong Tat, dean of the MMU’s faculty of information technology, said the university was chosen for the launch because its students are heavy IT users.

“We hope that the students will propagate the knowledge they have learnt to their peers and to the rest of society when they join the workforce in the future,” he said.