Thursday, June 08, 2006

World Cup and E-Commerce lecture

World Cup fever is here even before it kick-off on Friday.

Below is a blog comment interaction between a lecturer and a student:

Background - the author from the student blog did mentioned about 2 points which are related to World Cup & E-Commerce lecture.

1st entry on Sat, May 20th, 2006
Oh yea, my new semester timetable had been released. Pity me! I've got 3 days 8am class, Monday, Tuesday and Wednesday. Things get worst when the world cup final is on a Monday, 10th of July 2am! For sure i'll skip the Monday lecture(e-commerce). I wonder whether Mr. Hen would read this. ;p Anyway, i'll replace the class if possible.

My reply:
Hahaha...of course I'm reading this.....




2nd entry on Sat, June 5th, 2006
It's a weekend full of happenings. I woke up at 10am ...............(with lots of activities) .................... I reached home at 3am and immediately fall asleep as soon as my head get to the pillow.

The replies

And the next Monday......you missed your 8am morning lecture.......

Bro, World Cup not started yet la.


sorry lar....i know you called my name on monday.

I was half awake at 7.30am when my alarm clock rang. When i regain full conciousness, it's 9.30am. So i continue sleeping....

;p


How to grant you the leave on the post of the World Cup Final if you already started being AWOL even before the World Cup started.....

World Cup will become a disease if not being cured appropriately......



Thanks for reading.

Note: For the protection of privacy, the name of the student and his blog is not being disclosed here.

Wednesday, June 07, 2006

World Cup Stars Blog - Specially for "kaki bola"


Want to read more about your favourite players such as Ronaldinho, Michael Owen, Claude Makelele, Kevin Kuranyi, Xabi Alonso, and Edgar Davids?

Visit this link http://worldcup.malaysia.msn.com. and you will be able to read the daily dairies, news and anything related to them during the World Cup session.

The application of weblog in sports.

Kayak.com Is Tops Among Travel Search Engines

Frequent travelers will be familiar with the big players in the industry namely Expedia, Orbitz and Travelocity.

Beside these, there are Travel Search Engines that check multiple sites at once and can uncover Web specials and airlines that the big three online agencies might miss namely:

Full story is here.

This article is related to online travel and tourism (Lecture 6)

Thursday, June 01, 2006

Earning more airtime by watching ads

Fancy of earning more airtime by watching ads?

Read the story below: (Source: Yahoo News)

Virgin Mobile USA is launching a service June 14 letting customers of the company's prepaid plans earn airtime minutes for watching or reading ads.

Customers will be able to sign up for the service, "SugarMama," at Virgin Mobile's Web site, where they can watch 30-second video ads. Afterward, they'll be asked some questions about the ads. Correct answers yield one minute of airtime for every ad.

Virgin Mobile charges 25 cents per minute under its Minute2Minute plan, meaning a customer who watches the maximum of 75 ads per month could be earning $18.75 in airtime for less than an hour's work.

Customers will also be able to sign up for text ads that are sent to their phones.

Virgin Mobile has signed up three advertisers so far: Microsoft Corp.'s Xbox gaming console division, PepsiCo Inc. (which will be advertising Diet Mountain Dew) and Truth, an anti-smoking campaign funded by tobacco settlement money.

Virgin said it is the only plan of its kind in the wireless industry. Similar deals have been available for landline long-distance minutes.


Piracy down in China and Russia...plus Malaysia too

Business Software Alliance (BSA) reported that 35% of the packaged software installed on personal computers worldwide in 2005 was illegal.

The Business Software Alliance (BSA) is a trade group representing a number of the world's largest software makers. It is funded through membership dues based on member company's software revenues, and through settlements from companies it successfully brings action against.

Its principal activity is trying to stop copyright infringement of software produced by its members - an activity it claims to cost the software industry over 11 billion dollars each year.

Some facts from the report:

  • Losses from the illegal software = US$ 34 billion (2005), an increase of US$ 1.6 billion from 2004.
  • The four countries with the biggest percentage declines in piracy were China, where 86 percent of all software sold is pirated, down 4 percentage points from the 90 percent of 2004; Russia, down 4 percentage points to a piracy rate of 83 percent; Ukraine, down 6 percentage points to a piracy rate of 85 percent, and Morocco, down 4 percentage points to a piracy rate of 68 percent.
  • By contrast, the United States had the lowest piracy rate in the world last year at 21 percent. However, that amounted to $6.9 billion in losses to software manufacturers, the highest of any country because the U.S. market for computer software is so large.
  • The lost sales in China totaled $3.9 billion, putting it in second place in dollar losses followed by France with losses put at $3.2 billion and a 47 percent piracy rate.
  • One out of every three copies of PC software were obtained illegally last year.
  • The countries with the highest piracy rates, according to the study, were Vietnam, 90 percent; Zimbabwe, 90 percent, Indonesia, 87 percent, and China and Pakistan, both at 86 percent.
  • The countries with the lowest piracy rates were the United States, 21 percent; New Zealand, 23 percent; Austria, 26 percent, and Finland, 26 percent.

----------------------------------------

Malaysia:
  • 60% of the software installed on PCs in Malaysia in 2005 was illegal.
  • The software piracy rate declined by three percentage points in the last two years
  • BSA attributed the reduction to the Ops Tulen antipiracy campaign which is held in conjunction with the Domestic Trade and Consumer Affairs Ministry.
  • The campaign, which involves raids and software audits, began in 2002 and aims to cut down the use of unlicensed software by Malaysian businesses.
  • The BSA said that its software auditing programme was well received by Malaysian companies, with 1,493 businesses performing self-audits to check if their software is genuine.
  • Companies that perform the audit are given a grace period of immunity from raids by the BSA and other authorities in order to “clean up their act” if they have pirated software in their offices.
  • However, despite the small drop in piracy levels, the ringgit value of losses increased from US$134mil (RM509mil) in 2004 to US$149mil (RM566mil).


Types Software Piracy

Source: The StarInTech, 30 May 2006, pg 29 - An article being part of the Ops Tulen 2006 antipiracy campaign organised by the Ministry of Domestic Trade and Consumer Affairs.

This article is related to Lecture 4 - E-Commerce Security Systems

Additional link for software piracy: WiseGeek - What is Software Piracy?

Don’t be caught in the piracy trap

This is the second of a six-part weekly series brought to you by the Business Software Alliance. The articles are part of the OpsTulen 2006 antipiracy campaign organised by the Ministry of Domestic Trade and Consumer Affairs.

AS WE have discussed the impact and unravelled the myths of software piracy last week, it is time to look at the different types of software piracy, and how we can differentiate genuine from fake products. While many know that copying and distributing copyrighted software illegally is considered piracy, not many are aware that possessing software that has been illegally copied or using software against its licensing terms is also piracy. There are several types of software piracy:


Casual copying

This is a most common method of piracy, where copies are made of the genuine version and distributed among friends and colleagues in a casual office environment (against the end-user licence terms), and it is also called “softlifting."

Tip: Ensure you keep the genuine software CD-ROM or diskette in a safe locked central location with a single identified person accountable, i.e. the IT or finance manager.


Under-licensing

This happens when one copy of licensed software is purchased and loaded in more than one computer system without proper licensing and monitoring of the number of licences purchased against the number actually installed.

Tip: Ensure you conduct regular software audits (every six months) to ensure the number of licences you have purchased tallies with what has been installed on the computers.


Hard-disk loading

This type of piracy often goes undetected especially when businesses do not check the legitimacy of the application that comes with the purchase of PCs and laptops. It happens when a hardware distributor or reseller installs illegal and/or unlicensed software on to a computer and sells it as a package. Often, this is attractive to buyers as the price is low.

Tip: Ensure you always insist on genuine software pre-installed up front with your purchase and that it comes with the proper licence documentation, i.e. genuine CD-ROM or diskette, manuals, receipt/invoice, end-user license agreement, certificate of authenticity (COA), etc.


Counterfeiting

This happens when pirated software is packaged in a manner that is very similar to the original packaging, thus looking like original. This could easily fool buyers, as counterfeit registration cards with unauthorised serial numbers, boxes and manuals are often a part of these packages.

Tip: Ensure you consult your software principal on how to tell genuine software from the fakes and what licence documentation is required.


Licence misuse

Software vendors often provide various types of licensing, including OEM (original equipment manufacturer), volume licensing, those meant for non-profit organisations and academic institutions, upgrades, etc. Using software against its licensing terms is a form of piracy for example using academic licences in a commercial business or purchasing OEM licences (required to be pre-installed with a new computer system) separately without the new computer system (unless otherwise specified by the licensing terms).

Tip: Ensure you consult the end-user license agreement or the software principal to see what rights you acquired with your software licence type.


Multiplexing

There are many multiplexing devices (pooling, dumb client, thin client = hardware that reduces number of CPUs/ PCs/ input devices) available in the market today that promise the reduction in the number of software licences required. Beware that multiplexing DOES NOT necessarily reduce the number of software licences required.

Tip: Ensure you refer to the specific licensing terms or product usage rights accompanying your software to always be certain.


Renting

This type of piracy works in the same manner as video rental where a licensed copy of software is rented out for temporary use against the licence agreement, or without the owners’ agreement.

Tip: Again, ensure you consult the licensing terms.


Internet piracy

The sharing of illegal and unlicensed copies of software has become easier and more prevalent, as identity over the Internet can be faked easily. Beware of sources selling cheap software online disguised as “on sale” or “OEM version” via what looks to be very professional looking websites or spam e-mail messages.

Online auction is another popular channel for Internet piracy. Unlicensed software could be easily resold over an auction site. In addition, technologies that have emerged to enable easy sharing of files over the Internet such as FTP (File Transfer Protocol) and P2P (Peer-to-Peer), allow faster and easier transfer of pirated software.

FTP allows transferring of large files easily by downloading files to a site. P2P technology allows a community of people to share files. Most people are attracted to the wide range of software resources available for free when they join a P2P community, and they, in turn, contribute by sharing what they have. Often, pirated software is easily available through both FTP and P2P technology users.

Tip: Ensure you purchase your software from reputable and trusted sources only. If the deal seems too good to be true, it probably is.

If you would like to learn more about software piracy and Software Asset Management (SAM) visit www.bsa.org/malaysia. You can also contact the BSA Antipiracy Hotline at 1-800-887-800.



Clashes of the Internet titans (2) - Microsoft to buy eBay?

According to this news, Microsoft is considering making a bid to buy eBay (How about the joined forces of Yahoo and eBay in the previous entry?) after the initial plan to acquire AOL was backfired when AOL stricking a deal with Google.

The Post reported that Microsoft founder and Chairman Bill Gates favored eBay over Yahoo as a takeover target because of the technology that eBay would bring to the table, including its PayPal online payment system and its Skype VoIP subsidiary.

Read more here.

Questions:
1. How does these development will affect the e-commerce in the next few years and does these benefit the consumer?
2. In the end, which combination will emerge?


Tuesday, May 30, 2006

A battle among the titans of the Internet

Fancy the competition among Yahoo, Google and Microsoft?

Internet powerhouses Yahoo and eBay are joining forces in aliance to complete with Google and Microsoft in the quest to become the most powerful players in the online market.

Competition faced by Yahoo and ebay:
  • Google continues to expand its lead in search while offering new services that pose new threats.
  • Google has invaded eBay's turf by offering a free classified listing service as well as a payment service.
  • Microsoft has vowed to invest heavily in the Internet during the next year, focusing on building a better online advertising platform.

Under the multiyear partnership announced Thursday, both Yahoo and ebay will draw upon each other's strengths in online advertising, payments and communications so they can connect with even more Web surfers than they already do.

Full article is here.

Pay-per-call in Internet Advertising

Familiar with pay-per-click?
It is a situation where advertisers pay when they receive a click.

How about pay-per-call?

Pay-per-call ads work in a similar way to pay-per-click ads, except that advertisers pay when they receive a phone call rather than a click.

Read this story on Pay-per-Call here.

Lecture 8 - Online Advertising




Marketing through the mobile in India

New marketing tools such as mobile coupons, location specific services, mobile portals and advertising on the mobile are just few of the tools being deployed by marketers to reach the 90 million strong mobile subscribers base in India.

These new marketing tools are also known as the 2nd generation of mobile marketing.

Applications:
  • Wireless marketing technology provider Activemedia Technologies has partnered with mobile operator Hutchison Essar to deliver m-coupons, which can be cashed across 40 retail outlets such as Barista, Domino's Pizza, Lifestyle and Kaya Skin Clinic.
  • Airtel has joined with Enpocket, a global leader in intelligent mobile marketing, to give advertisers a convenient, effective way to reach a major cross-section of the country's population.
  • Mobile2win is in talks with mobile operators to start location-based services that will enable marketers to reach out to the prospective customer while he is in the vicinity of the outlet by giving various incentives and offers.

Lecture 11 - Mobile Commerce.

Full story is available here.

E-Commerce Credit Card Fraud

An interesting case study on e-commerce credit card fraud in US.

According to Celent Communications, an international consultancy group, the United States alone faces US$3.2 billion of online credit card fraud by 2007.

Results from various surveys and reports were discussed such as:
  • nine out of ten Americans want their banks to monitor their online accounts for suspicious behavior
  • 79 percent surveyed said they were less likely to respond to e-mail from their bank because of worry over phishing scams
Company: US Digital Media
Problem: US Digital Media lost upwards of $200,000 due to e-commerce credit card fraud
Solution: Automated Fraud Prevention


Full story is here.

Cambodia bans 3G mobile phones to curb porn

Without 3G mobile phones, how the prospect of having 3G Services in Cambodia will be?

Prime Minister Hun Sen on Friday banned video-capable mobile phones in Cambodia to curb the dissemination of pornography, because they can be used to spread obscene images.

"Maybe we can wait for another 10 years or so until we have done enough to strengthen the morality of our society,'' he said. Alcatel, a French telecommunications firm, announced in February that it would provide 3G mobile services to CamGSM, a Cambodian mobile phone network.

Alcatel officials in France were not immediately available for comment Friday. Hun Sen said Cambodia is facing a severe decline in social morality and that curbing pornography is one way to help rescue the country.

The third-generation mobile phone "is way too advanced for us. Hearing each other's voices and exchanging text messages should be enough. If we go further than this, it could be more difficult for us to control'' pornography, he added.

***********************

More stories on 3G developments in other countries:

Wednesday, May 24, 2006

Double digits growth forecasted for Online Retail Sales

Online sales are projected to hit more than US$200 billion in 2006 as compared to US$176.4 billion in 2005, an increase of almost 20%.
  • Travel is the largest type of product bought online (almost 1/3 of all online purchases).
  • No. 2 is buying computer hardware and software online.
  • Buying autos and auto parts online is No. 3

The main reason for this rising retail sales online is because consumers are becoming more comfortable with using the Internet which has been a hurdle for online retails sales in the past.

At the same time, retailers are trying to integrating their stores with more access to the web by having in-store kiosks that let customers order online if they don't find the right product in the store.

Don't miss out this interesting development by reading this article.

This article is related to Lecture 6 and 8.

Online Video Advertising Launched by Google

Google has taken the wraps off plans to sell video advertising online, an ambitious move that could unlock significant additional growth potential for the search giant.

Google said it was adding video ads to meet the needs of its advertisers, some of whom, such as movie studios, need a fully interactive experience to deliver their messages.

For more reading, click here.

This is a new online marketing tool that companies may consider in the near future. (Lecture 8 - Consumer Behaviour and Online Advertising)

The costliest web access on Earth is in Africa

According to the news published in TheStar InTech (23 May 2006, pg 27),
  • African Internet users pay on average 90 times what US surfers pay - US$20 (RM76) for 1 gigabyte of data per month for US surfers but African users have to pay US$1800 (RM6840) for the same amount of data.

Why the costs of data and voice communications in Africa is the highest in the world?
  • The infrastructure-strapped continent spends millions of dollars every year to route data and voice traffic from one African country to another through Europe or North American.

Only 1.5% of the 906 million of Africa's population are connected to Internet as compared to 70% of people in Hong Kong and 40% of Malaysian are online.


This is what we called "Digital Divide" - The gap between those who have and those who do not have the ability to access eclectronic technology in general and the Internet and E-Commerce in particular. This will also be causing unbalanced growth and crippling the efforts by the world's poorest continent to become competitive in a global economy driven by communications.

Monday, May 22, 2006

Welcome to UBAI3013 May 2006

A warmest welcome for all the UBAI3013 E-Commerce - May Semester 2006.

Some facts for this semester:
1100 students from BBA (530+), BCA (540+) and BEN (30).
45 tutorial classes - 21 (BBA), 22 (BCA) and 2 (BEN).

Some changes compared to last semester:
Tutorial classes will commence on the 1st week instead of 2nd week.
Tutorial hours is now become 1.5 hours instead of an hour previously.
Lecture hours reduced to 2 hours.


Hope this semester will be an enjoyable learning session for everyone.

From the teaching team.

Saturday, April 29, 2006

Supplementary List and News Updates

On Supplementary Exam
Supplementary List was out on Wednesday. Overall 19 students from BA and 16 students from AC were eligible for the supplementary paper on 4th May 2006.

Moments after the list being released, I had students e-mailing and looking for me and my co-lecturer, asking for specific tips and focus areas. My answer is very straightforward - There is NO SHORTCUT in everything especially in the learning process.
The most pathetic situation is when the students do not have any other questions to ask except for the two specific questions.

May seem a bit cold-blooded but as I mentioned many times during the lectures, given the second chance doesn't mean allowing the students to obtain the objective of passing the examination by using shortcuts, in this case by providing tips and specific focus area in order to pass all of them, to make the passing rate look presentable. This is not the main purpose of education.

Well, I wish you all the best again.


On income tax e-filling
As the deadline for tax-submission is drawing near (30th April 2006), in a move to encourage the general taxpayers to go online, Malaysian government is extending the deadline for e-filling submission to 31st May 2006. This the 1st time that e-filling is being implemented in Malaysia as part of the e-government initiatives.


On Microsoft go for war with pirated windows-software
Microsoft has launched an intiative to counter attack pirated operating systems users by having a new patch which will be automatically updated into the computers when it goes online, with the effect of having a permenant label at the windows screen to remind the users that they are using the pirated version of the software. Pop-ups screen will also be exercised along this initiatives. Users can choose to ingnore the label if they intend to continue using the software. However, it will caused embrassment when their customers see these label on their computer screen.


On Pirated VCDs
Last Friday, one of the government agency has sued a shopping complex in Kuantan for letting its tenants to sell pirated DVD and VCD in its premises. The results - no more DVD and VCD in most of the shopping complexes. Where to get it now? You guess........


On Mobile Credit Card
Visa International has launched a testing on the implementation of mobile credit card in several countries including Malaysia. A few selected users were involved in this exercise.


HAPPY HOLIDAY for all.





Sunday, April 16, 2006

UBAI3013 - Happy Examination for JAN 2006 class

Dear all BBA and BCA students,

Wishing all of you best of luck and hope you will enjoy the final examination on Tuesday afternoon.

Mr Hen

Monday, March 27, 2006

Another company sued for Internet Privacy

As additional story for Lecture 11, a company in US is currently being sued for selling email addresses.

Source of information: www.cnn.com

Suit alleges Internet privacy breach

Friday, March 24, 2006; Posted: 8:19 a.m. EST (13:19 GMT)
ALBANY, New York (AP) -- New York's attorney general sued an Internet company Thursday over the selling of e-mail addresses in what authorities say may be the biggest deliberate breach of Internet privacy ever.

Attorney General Eliot Spitzer accused Gratis Internet of selling personal information obtained from millions of consumers despite a promise of confidentiality.

The consumers thought they were simply registering to see a Web site offering free iPod music players or DVD movies and video games, Spitzer spokesman Brad Maione said. On sign-up pages, Gratis promised it "does not ... sell/rent e-mails."

Instead of confidentiality, Spitzer said, Gratis sold access to their e-mail information to three independent e-mail marketers, and hundreds of millions of e-mail solicitations followed.

In a statement, Gratis said the allegations that it sold e-mail addresses to e-mail marketers, and that these companies purchased personal user information from Gratis, were "completely untrue."

The company said it hired Datran Media of New York City, a leading e-mail marketer, to manage "the logistics of marketing products and services via e-mail to Gratis' own user base." It said Datran or two other hired companies "at no time ever engaged in a sale or purchase of data."

Gratis, based in Washington, D.C., always controlled and owned the users' information and never profited from any sale of data, the company said.

On March 12, Spitzer sued Datran Media, accusing it of using unauthorized personal data "mined" by other firms from about 6 million e-mail addresses nationwide. Datran agreed to reform its practices under a $1.1 million settlement.

"Unless checked now, companies that collect and sell information on consumers will continue to find ways to erode the basic standards that protect privacy in the Internet age," Spitzer said.

Spitzer's "data mining" investigation began last year amid reports of companies compiling and selling marketing lists.

Gratis owns and operates Web sites that offer free merchandise for registering their e-mail addresses. The state fraud lawsuit accuses its owners, Peter Martin and Robert Jewell, of privacy violations in 2004 and 2005.

Spitzer claims Gratis wrongly shared as many as 7 million "user records," creating the largest deliberate breach of a privacy policy discovered by U.S. law enforcement. He said the company's promises to consumers included: "We will never give out, sell or lend your name or information to anyone," and "We will never lend, sell or give out for any reason your e-mail address or personal information."

Saturday, March 18, 2006

SMS - how big is the market.

Another good article from New Straits Times, 16th March 2006

The SMS world

March 16:
How big is the market

BY mid-2004, texts were being sent at a rate of 500 billion messages per annum. At an average cost of US$0.10 (37 sen) per message, this generates more than US$50 billion for mobile telephone operators and represents close to 100 text messages for every person in the world.


How popular

THE term "texting" (the act of sending short messages back and forth) has entered the common lexicon.

Take a bow, Philippines. This is the world’s most avid SMS nation. SMS is a part of almost all marketing campaigns, advocacy, and entertainment. In fact, SMS is so inexpensive (messages cost PHP 1.00 (0.07 sen) to send), that several local dotcoms like Chikka Messenger, GoFISH Mobile, and Bidshot now fully utilise SMS for their services.


Not big on SMS

CURIOUSLY, France has not taken to SMSing, sending just under 20 messages on average per user per month. Some people say that this may be down to cultural factors — text messaging is associated with a fast pace of life and France is more reluctant than other nations to dispense with its traditions.


Text speak

BECAUSE of the limited message lengths and tiny user interface of mobile phones, SMS users commonly make extensive use of abbreviations, particularly the use of numbers for words (for example, "4" in place of the word "for"), the omission of vowels, as in the phrase "txt msg".

Historically, this language developed out of shorthand used in chatrooms on the Internet, where users would abbreviate some words to allow a response to be typed more quickly. However, this became much more pronounced in SMS.

In Mandarin, numbers that sound similar to words are used in place of those words. For example, the numbers 520 in Chinese ("wu er ling") sound like the words for "I love you" ("wo ai ni"). The sequence 748 ("qi si ba") sounds like the curse for "drop dead".

Website portals such as transl8it! have supported community of users to help standardise this text speak by allowing users to submit translations, staking claim with their user handle, or to submit top messages and guess the lingo phrases. The international popularity of this portal resulted in the late 2005 publishing of the transl8it! dxNRE & glosRE (dictionary & glossary) as the worlds first, and most complete SMS and text lingo book.


SMS abuse

IN December 2005, text messaging was cited for helping to incite the Sydney race riots. Text messaging being very popular in Australia, the SMS messages assisted in mobilising about 5,000 white Australians to engage in violence against those of Middle Eastern origin.


SMS - a new record for Malaysian!

The usage of SMS among Malaysian has hit another new height with a new record being set in 2005 - 21.03 billion short message service (SMS) text messages with 6 billions sent during the Hari Raya Aidilfitri, Deepavali, Christmas and Chinese New Year seasons.

Comparatively, in 2004 handphone users sent 9.53 billion SMS messages, of which 4.94 billion were sent during the four festivals.

Just recall back on our own experiences on how many SMS that we sent and received during this period.

Akademi Fantasia - 12 million sms votes - vote for Mawi
Malaysian Idol - 1.67 million - vote for Daniel
8TV SuperStar - another new record?

May be UTAR can help to increase this usage by having SMS voting on UTAR Search etc.

Below is an article taken from New Straits Times, 16th March 2006.

The 21 billion SMS phenomenon

March 16:
MALAYSIANS sent a stunning 21.03 billion short message service (SMS) text messages last year, more than twice as many as in 2004.


More than six billion of these were sent during the Hari Raya Aidilfitri, Deepavali, Christmas and Chinese New Year seasons.

In 2004, handphone users sent 9.53 billion SMS messages, of which 4.94 billion were sent during the four festivals.

These figures were disclosed by Energy, Water and Communications Minister Datuk Seri Dr Lim Keng Yaik in the Dewan Rakyat, in a written reply to Razali Ibrahim (BN-Muar).

The sharp growth suggests that Malaysians are becoming increasingly comfortable with using this service, because it is cheaper and easier than most other modes of communication.

The popularity of SMS has been phenomenal. Apart from it being widely used to send festive greetings, many contests and reality shows on TV and radio allow participants to respond via SMS.

The conclusion of the third season of the Akademi Fantasia reality talent show, for instance, had the organisers’ hands full with 12 million SMS votes, most of which were for runaway winner Mawi.

The SMS boom for the show was felt in its second season in 2004, when the public responded with an astounding 20 million SMS messages within 10 weeks.

Another popular talent show was Malaysian Idol which also pulled in the SMS. Last season’s final had fans keying in 1.67 million messages.

The Malaysian Communications and Multimedia Commission in its Handphone Users Survey 2005 reported that 84.9 per cent of cellphone users sent at least one SMS a day, and 49.6 per cent sent at least five daily.

This was an increase from the previous year, when only 74.9 per cent sent at least one SMS a day and 31.7 per cent sent at least five a day, the report noted.

There are now about 17 million cellphone subscriptions in Malaysia on the five digital networks, with a huge majority of nearly 80 per cent in the 20-49 age-group.

Thursday, March 16, 2006

MAS & Octopus Travel collaboration

MAS signed an agreement with Octopus Travel for enabling MAS tickets to be purchase via the online travel and tourist company in 14 countries.

"We have seen an emerging trend of Internet savvy customers who no longer depend on traditional sales channels for their travel arrangements," Abdul Rashid Khan, Malaysia Airlines commercial director told reporters.

Rashid Khan said Malaysia Airlines expects to increase revenue by 20 million ringgit through ticket sales (5.4 million dollars) in the first year through the tie-up with Octopus.

Abdul Rashid said presently ticket sales through the Internet was low. "At the moment it is low. It is below 10 percent," he said.

For more, read here.


Monday, March 13, 2006

RFID - An Introduction



Radio Frequency Identification (RFID) was invented more than 50 years ago but has so far failed to live up to its promise to connect everyday things through a wireless network and make it possible, in theory, to track every item ever produced.

Computer scientists dub RFID "The Internet of Things," in which anything from shampoo bottles to marathon runners can be tracked using radio tags. Criticism from some camps is that the technology can lead to an unacceptable invasion of privacy.

www.cnn.com Technology segment have a comprehensive discussion on RFID. Read here.

Wikipedia provides a detail explaination on RFID. Click here.

Small business computing.com also provide a brief definition here.

The Free Dictionary.com - here.

Finally, a blog specialised on RFID which worth looking into.

Spamming - Found guilty! and pay US$ 1.1 million

If you think of going for spamming, think twice. You may end up paying more........

An e-mail marketing company, Datran Media Corp. has agreed to pay US$1.1 million to settle accusations that it misused personal data reportedly mined from 6 million e-mail addresses across the country.

Datran sends marketing e-mail messages to addresses provided by partner companies, a practice that some people consider "spam."

Its clients include Business Week, Columbia House, Fox Home Entertainment, NASCAR, Orbitz and Pitney Bowes, according to its Web site
Read more here. (www.cnn.com)

RFID in Europe

Still remember RFID? Radio Frequency Identification. Here is a story on the application of RFID in Europe which comes together with the concern for privacy issues.

Issue:
Europe is feeling pressure to boost its efforts to speed the global adoption of radio frequency identification (RFID), a wireless technology already used by U.S. retail giant Wal-Mart for much of its merchandise and shipping operations. It is used not only commercially in the U.S., but is also an important part of some new passports in America.

The European government and industry leaders stressed the need to balance privacy and the potential for misuse with the need to adopt RFID across industry to be competitive in the world.
While Europe lags behind the U.S. in terms of its embrace of RFID -- a worrisome technology to privacy watchdogs -- the U.S. is not speeding through its RFID adoption either
RFID will become increasingly important in terms of security and being able to keep track of shipping.

Main challenge:
The main difference between the U.S. and Europe on the matter of RFID and privacy is that European law already governs what information can or cannot be collected on individuals

More reading here (www.ecommercetimes.com)




Amazon.com going for digital movie download soon

Fancy downloading latest movies from Amazon.com for a small amount of fee...This service is coming soon to the web users once the negotiations with the major movie studios namely Paramount Pictures, Universal Studios & Warner Bros completed.
Amazon.com is in talks with three Hollywood studios about starting a service that would allow consumers to download movies and TV shows for a fee and burn them onto DVDs.
By then Amazon will be competing with Apple's iTunes in the world of digital downloads.
A digital deal with the studios would allow Amazon to substantially lower its inventory, shipping and labor costs and avoid returns of movies.
Competitions:
Wal-Mart and Target are also reportedly in talks with the studios about digital download services, and video-on-demand movie rental services like MovieBeam and Movielink are enjoying heavy studio investments.
Read more here (from www.ecommercetimes.com)



Monday, March 06, 2006

Toys 'R' Us to End Amazon Partnership

Latest development in the e-tailing giants Toys 'R' Us and Amazon.com

The partnership started 10 years ago is going to end very soon as internal conflicts, introduction of other sellers in the website and other reasons.

"Toys 'R' Us sued Amazon in May of 2004, seeking to terminate an agreement struck in 2000 under which Amazon handled online sales for the retailer. The toy seller had sought US$200 million in damages, claiming Amazon had violated the terms of the deal by allowing others to sell toys through its site."

"Amazon had countersued, saying the toy retailer had left Amazon without sufficient inventory to fill orders."

"Other retailers also have weaned themselves from Amazon, including Circuit City, which cut ties last year after a four-year partnership that was seen lagging expectations throughout."

"Target, the discount retailer that has a third-party arrangement in place with Amazon for certain goods, including apparel, could expand its relationship with Amazon to include toy sales."


For more information, read this article from the www.ecommercetimes.com




Friday, March 03, 2006

MySpace vs Friendster

Heard about MySpace? What is it? It even surpasses Friendster at this moment. Read on this article from CNN.

MySpace's the place online

Tuesday, February 14, 2006 NEW YORK (AP) -- The Internet has a rising star whose name isn't Google.

Just over 2 years old, MySpace now has 2 1/2 times the traffic of Google Inc., and it quickly eclipsed Friendster as the top social-networking site where users build larger and larger circles of friends.

Credit luck and acumen: MySpace learned from predecessors and figured out the right tools to package. And when its founders noticed heavy usage among musicians and fans, MySpace embraced that community with custom features.

"It's like being at a giant music conference 24 hours a day every day," said Greg McIntosh, 27, guitarist for Ann Arbor, Michigan-based Great Lakes Myth Society.

College students, meanwhile, can rate their professors and find classmates or alumni. Others play games, view classified ads, send online party invitations or rate the brave on how "hot" they are.

Sure, none of these features is unique, but what's the point of going elsewhere if your friends are already on MySpace?

"I noticed a lot of my friends talking about it, so I went on it and signed up," said Magda Olszanowski, 24, a University of Toronto senior. "And I've really pressured my friends who don't have it to get it."

Instead of using e-mail and instant messaging, Olszanowski keeps in touch with many friends simply by posting bulletins on her personal MySpace page, known as a profile. There, friends can send her a private message or post a public comment; they can see her photo album or read her Web journal, called a blog.

The free, ad-supported site has gotten so popular among teens -- a quarter of its users are registered as minors -- that parents, schools and law enforcement officials have taken notice, warning of sexual predators and other dangers.

Big media noticed, too. Last year, News Corp., the media conglomerate controlled by Australian native Rupert Murdoch, bought MySpace's owner for $580 million in cash.

The development comes as the leading portal, Yahoo Inc., becomes more like MySpace, starting a social-networking service called 360 and buying content-sharing sites such as Flickr and Del.icio.us.

MySpace was by no means first. In early 2003, Friendster Inc. introduced a system that connects people for networking and dating through existing circles of friends, rather than randomly or by keyword matches alone.

But just a half-year after MySpace launched, it surpassed Friendster in monthly visitors and now ranks 13th among all sites, according to Nielsen/NetRatings. ComScore Media Metrix places it fourth by total page views, two notches above Google.

Compared with rivals', MySpace profiles are more customizable -- hence the "my" in MySpace. Users can obtain Web programming code elsewhere to create their own layouts, change background colors or incorporate photos and video stored at other sites. (Friendster, already trailing MySpace in usage, added a similar feature last fall.)

MySpace profiles are also more accessible. A challenger named Facebook requires an affiliation with a high school or college, while LinkedIn focuses on professionals. Friendster, meanwhile, requires registration before viewing full profiles.

MySpace not only promotes openness, it also adds Anderson as your first friend, immediately connecting you with everyone else.

But ultimately music is what made MySpace special.

McIntosh's band can update fans on new gigs, when sending too many e-mail messages might otherwise appear to be spamming. People who happen to catch a performance can look up the band's MySpace profile and "friend it" when they get home.

Users can easily discover emerging and independent artists and instantly hear their tunes through a built-in music player.

"All you have to do is press 'play,"' said Rob Theakston, 28, Detroit-based music editor for the site AllMusic and a co-worker of McIntosh's.

Other sites, he said, require you to download a file and open up a separate player.

Given the success, MySpace has even started its own recording label, and it is now hoping to bring that magic to filmmakers, and later to comedians and fashion designers, said Chris DeWolfe, MySpace's chief executive.

But success also draws a spotlight on MySpace's darker side.

In Middletown, Connecticut, police suspect that as many as seven teenage girls recently were fondled or had consensual sex with men they met on MySpace who turned out to be older than they claimed.

In schools across the country, students have been suspended for threatening classmates on MySpace, and in a case outside Pittsburgh attracting the attention of the American Civil Liberties Union, for creating a phony profile under the principal's name and photo.

Parry Aftab, who runs the Internet safety group WiredSafety, said most MySpace teens behave, but a good number are creating online alter egos with which they brag about nonexistent drinking and sexual conquests in a bid to appear cool.

And as parents discover their kids' profiles, Aftab said, they start to worry and tell other parents, who in turn spread the alarm. Parents, in some cases, try to ban their children from MySpace or the Internet completely.

"Just about every parent is aware of it and every kid is on it," Anderson said. "Some kind of reaction (is expected) as MySpace becomes part of the mainstream."

DeWolfe said the company has worked with WiredSafety to create guidelines and improve practices -- dozens of employees now monitor profiles and images 24 hours a day -- and encourages parents to talk with their kids about online safety.

The worries are bound to grow along with the site, which gets as many as 180,000 new members a day. It now has more than 54 million registered users, compared with more than 24 million for Friendster.

But it's not a given that MySpace will grow forever, particularly as its youth-oriented base matures and gets busier. In fact, the flashy icons and colorful lettering that MySpace enables are already too much for some.

"This isn't their bedroom," said Rina Raphael, 23, a New York magazine publicist who prefers Friendster. "People don't want to spend tons of hours creating a home page."

Complaints also have been directed at News Corp.'s purchase, including accusations of censorship as MySpace occasionally blocked video stored elsewhere and embedded in profiles, just as MySpace was readying its own video-sharing service. DeWolfe denied any connection, explaining that links and entire sites may be blocked as MySpace investigates complaints of pornography or racism.

For now, size helps MySpace grow even bigger. Call it the network effect: The service's value grows the more people use it. And growth gives MySpace more reason to add features.

"They may have gotten lucky," said Amanda Lenhart, a researcher at the Pew Internet and American Life Project. "Enough people started using it that it became the place to be."



2 more 3G services licenses - Malaysia


TTDotcom, MiTV get 3G licences

PETALING JAYA: Malaysian Communications and Multimedia Commission has awarded 3G licences to TTDotcom Sdn Bhd and MiTV Corporation Sdn Bhd.

DiGi Telecommunuications Sdn Bhd, one of three applicants for the two licences up for grabs, was not successful in its bid for 3G spectrum.



Are you a good P2P user?

Do you subscribe to TMNet broadband services? What is the primary purpose you use the broadband? Downloading movies and song? Check this out:



TM Net: P2P traffic clogging broadband

CYBERJAYA: Peer-to-peer (P2P) traffic is choking up local broadband lines with 20% of users utilising 80% of the total bandwidth, according to Internet service provider (ISP) TM Net Sdn Bhd.

Dr Fadhullah Suhaimi Abdul Malek, general manager of TM Net’s corporate and strategy services, said that as the number of local broadband subscribers increases, more users are expected to use P2P applications such as Kazaa and BitTorrent to transfer files online.

“Such applications are often left on all day so they use much more bandwidth compared to users who merely use the Internet to surf or chat,” he said.

Fadhullah was speaking to reporters during the launch of the Business Software Alliance’s (BSA) “Right Click” campaign at Multimedia University (MMU).

The programme is aimed at educating Internet users to protect themselves while conducting online activities such as surfing and e-commerce.

Fadhullah said other countries with high broadband penetration also faced similar problems because “broadband users have a tendency to abuse bandwidth.”

“We are not against our customers using P2P. However, it is an unfair situation which needs to be addressed, as we cannot upgrade our infrastructure (merely) for the benefit of the minority,” he said.

To counter this problem, TM Net will introduce a number of time-based packages to cater for low-bandwidth users by the third quarter, said Mohd Nazeem Mohd Nasir, assistant manager of TM Net's technology planning and development department.

“We are coming up with a system that will inform users of their bandwidth usage via their monthly bill, and will recommend packages that are most suitable for their level of consumption,” he said.

The launch also saw the unveiling of a BSA website containing 20 online security tips for Internet users as well as several talks conducted by speakers from the Domestic Trade and Consumer Affairs Ministry, TM Net, Microsoft Malaysia and eBay.

“We want to make users aware so that they can proactively protect themselves from dubious websites and e-mail spam selling unlicensed or pirated software,” said Tarun Sawney, the BSA’s director of antipiracy in Asia.

“Many users are duped into purchasing what looks to be genuine software online, only to discover otherwise later on,” he said.

Sawney also observed that there has been a drastic jump in the number of software infringement cases on P2P networks corresponding with the growth of broadband penetration in Malaysia.

“Cases of software infringement have risen from 928 in 2003 to 8,000 last year,” he said.

Dr Ewe Hong Tat, dean of the MMU’s faculty of information technology, said the university was chosen for the launch because its students are heavy IT users.

“We hope that the students will propagate the knowledge they have learnt to their peers and to the rest of society when they join the workforce in the future,” he said.



Tuesday, February 21, 2006

SMS and RSI (Repetitive Strain Injury)

If you like to SMS, be careful as you may be suffering injuries to your thumbs and fingers.

Some facts from UK:

  • 93.5 million sms sent in a day
  • 38% suffer sore wrists and thumbs
  • 3.8 million complain of text-related injuries each year
  • 12% send 20 texts per day
  • 10% send up to 100 texts per day
Read this article from Yahoo!News.

LONDON (Reuters) - Mobile telephone text messaging has become so popular in Britain that millions of users now suffer injuries to their thumbs and fingers because of their love of keeping in touch, according to a survey on Tuesday.

Over 93.5 million text messages are sent every day but all this digit action has lead to an explosion in people reporting cases of repetitive strain injury (RSI).

Thirty-eight percent more people suffer from sore wrists and thumbs due to texting than five years ago and 3.8 million people now complain of text-related injuries every year.

The survey for Virgin Mobile found the texting phenomenon shows no sign of slowing. Over 12 percent of the population admit to sending 20 texts per day and 10 percent confess to sending up to 100 texts every day.

While psychologists say it is important for people to communicate there is a danger that using arms-length tools like texting and email is making people uncomfortable with more intimate face-to-face conversations.

There has even been concern voiced that some people run the risk of becoming addicted to excessive texting.


Russia - The next country for 3G

After China, the next country that is going to offer 3G services is Russia - another giant country with a huge market for 3G. Read the news below from Yahoo!News.

MOSCOW (AFP) - Russia will this year begin offering licenses for third generation (3G) mobile telephones, Telecommunications Minister Leonid Reiman said.

The traditional market for mobile phones was approaching saturation in Russia, meaning that the time had come to begin granting 3G licenses, he said in remarks carried by the Novosti news agency Monday.

On January 1 "there were around 120 million mobile phone subscribers in Russia and it is obvious that with a population of 150 million we must soon reach saturation level," Reiman said.

Third generation mobile phone technology allows operators to offer such services as music, TV, video and Internet access to customers with compatible handsets.


Chicago to become WiFi city

Chicago, being one of the largest city in US, has hundreds of Wi-Fi hotspots in places like coffee shops, bookstores and libraries, where anyone can walk in, sit down and connect to the Web. Hoping to extend that wireless blanket to all 228 square miles, the city plans to ask technology companies this spring to submit proposals for the project.

If all goes smoothly, the system could be running as soon as 2007. That would certainly leave the city behind Philadelphia, which hopes to have its entire system in place late this year or early next year. But the size of a Chicago network would dwarf Philadelphia's planned 135-square-mile network or anything now in place.

Cities besides Philadelphia that have put Wi-Fi projects out for proposals in the last four months alone include Portland, Oregon; San Francisco, Anaheim, Pasadena and Long Beach, California; Denver and Aurora, Colorado; Minneapolis; Milwaukee; Grand Rapids, Michigan; Pittsburgh; Arlington, Virginia; and Brookline, Massachusetts.

The full story can be obtained here.

It would be nice if the whole Bandar Sg Long and Bandar Mahkota Cheras can be a WiFi-enabled 'city' where we can access Internet from everywhere including from our rooms, houses, shops, classrooms, restaurants and etc for just a minimal fee each month.


Saturday, February 18, 2006

Do you like to wear ID card?

Since Monday this week, the university is embarking on a security campaign where all the students and staff need to wear their ID card the moment they step into the campus. This is to prevent unauthorised people from entering the premises. I believe this exercise should be put into action very long time ago.

How to encourage everyone to wear the ID card?

I'm wearing it because I have inserted the magnetic access card for staff room in the ID card holder together with my ID card - I need to use the acess card to enter into my office.

Some of my suggestions: (These ideas are already being practiced in some of the organisation as well as the educational institutions)

Incorporate the smart chip into the ID card
  • to be used for entering the each lecture and tutorial rooms as an attendance marking tools (attendance report will be generated upon request by lecturers and tutors or being viewed online)
  • library books loan can also be implemented
  • e-cash systems for printing, cafeteria and as well as library fines
  • Information kiosk can be provided around the campus for students to check all the relevant information by using the ID card on information such as examination results, time-table, attendance record and etc
Do you have anymore ideas? Or may be you can share with me whether you prefer to wear ID card or not.

This is an opinion from a student of mine:

My opinion about wearing our ID card:
I guess its kind of 'gaya' hanging our ID's round our neck.
Besides, aren`t we proud of ourselves and proud of our name....so why hide your ID.
At least the management didn't ask us to wear name tags like those in primary school.

As for what can our ID be used for besides the ones mention above:
I think it can be serve as a touch an go for our parking....
I guess everyone would wear their ID if they need to swipe it at the toilet doors in order to have excess to the toilets. hahahah.....good idea right


Friday, February 17, 2006

Are you surfing Internet for fun?

According to the latest survey conducted in US by the Pew Internet & American Life Project, nearly 1/3 or the users are actually surfing for fun. This is a twist from the common perceptions that Internet users go online to check e-mails or to look for relevant information.

How about you? Why you go online? Share with us the reasons for you to go online.

Implication:
  • Behavioural pattern which can be used for marketing purposes
  • More efforts are needed to make your products or services to be more attractive to order to capture their attention
  • New products or services may emerge from this pattern
Below is the news clip from CNN.com


Poll: Web a fun place to hang out

Thursday, February 16, 2006

WASHINGTON (Reuters) - Nearly one-third of American Internet users surveyed said they go online just for fun rather than to check e-mail, read news or use a search engine, a sharp increase from a year ago, the Pew Internet & American life Project said on Wednesday.

"This tells us the Internet is another place where people increasingly go to while away their time or just to hang out," said Deborah Fallows, senior research fellow at the nonpartisan research group which examines the social impact of the Internet.

"That has potentially big consequences for the way people spend their time," she added.

A survey of 1,931 Internet users conducted by Pew in late November and December 2005 found 30 percent of respondents said they went online "for no particular reason" on the previous day. That was up from 21 percent in a November 2004 survey.

Pew credited the increase on growing availability of broadband access and expanding Web content.

The survey also showed that 34 percent of online men were surfing for fun on an average day in December, compared with 26 percent of women.

When it comes to other online pursuits, Pew said that sending or receiving e-mail ranked highest with 52 percent of Internet users saying they did this on a typical day. Using a search engine ranked second with 38 percent, while reading news online was third with 31 percent.

Pew said the margin of error on the survey was plus or minus 2 percentage points.

Thursday, February 16, 2006

3G spreading its wing to China soon

3G in China? With Beijing 2008 Olympic Games is coming, analysts predicting that China will experience its 3G services as early as the 1st half of this year.

What's the effect to the world market of the mobile devices? New market worth US$ 12 billion is waiting for the major 3G equipment vendors such as Siemens, Ericsson, Motorola and Nokia.

For more information, read this article: Telecoms world looks to China for 3G boost (Yahoo! News)

Hotels is gaining control on online booking

In our Lecture 6, we discussed the type of travel and tourism services website such as Expedia.com, Travelocity.com, Priceline.com and others. Indeed, the extablishment of such new intermediaries has benefited a lot of consumers. However, it did had some impacts on the hotel operators.

This article is on how the hotel operators gaining the control of the online sales from the independent website like expedia.com and priceline.com.

Hotels corner market on online bookings (Source: Yahoo! News)
By Kyle Peterson Wed Feb 15

LOS ANGELES (Reuters) -

Hotel companies have gained control of online sales despite fears years ago that independent Web sites would take the majority of business.

Hilton Hotels and Marriott International executives, speaking this week at the Reuters Hotels and Casinos Summit held in Los Angeles, said they are not dependent on travel agencies for sales but find such outlets helpful to unload last-minute bookings that otherwise would have gone unsold.

Hilton in particular takes pride in its Web site, claiming that 90 percent of its total online sales are made there.

Third-party travel sites led by Expedia Inc's Hotels.com were powerful forces in the travel industry a few years ago as hoteliers in the midst of a downturn struggled to attract guests, and Web sites delivered.

But as the industry's fortunes have improved, hotel companies have wrested back control of inventory and room pricing and focused on building their own Web sites.

Consumer perceptions of supplier direct sites operated by hotels, airlines and car rental companies have improved, especially among customers who prefer to avoid the booking fees charged by third-party travel agencies.

Travel agencies like Priceline.com and Expedia Inc. have become entrenched in the online travel market, but executives at the top hotel chains see them chiefly as a way to move extra rooms, keeping the bulk of their inventory for themselves.

The agencies' strength lies in their ability to provide price comparisons for shoppers and to book package deals that may be cheaper than booking lodging and transportation separately, analysts say.

Some agencies send phone messages on flight status, customer reviews of destinations and similar services to make the booking process easier and more enjoyable.

Priceline Chief Executive Jeffery Boyd, however, told Reuters on Monday that his company will continue to concentrate on providing customers with the lowest fares.

Additionally, Priceline and its rivals are working hard to penetrate European markets where Internet shopping is blossoming.

"We're establishing a very serious business in Europe for Priceline," Boyd said. "If you're looking at purely online reservations, we are now one of the biggest players in Europe."

Priceline reported $165 million of gross bookings for hotels in Europe in the third quarter of 2005, representing about 30 percent of its overall gross bookings.


Questions:

  1. What's the impact of E-Commerce on Tourism in Malaysia?
  2. How effective is the local web-based tourism services in Malaysia so far?
  3. What are the incentives should be given to the local tourism industry, especially in promoting the use of online booking among the hotels and resorts in Malaysia?

Monday, February 13, 2006

JPJ and its three e-ways

Jabatan Pengangkutan Jalan (JPJ) is working on three e-ways to improve its delivery systems. These new electronic applications will cover:
  • E-health - for commercial vehicle drivers applying for or renewing their goods driving licence and public service vehicles, to enable drivers to get their medical certificates in a more systematic way
  • E-kiosk - for drivers to check on the status of, as well as renew, their road tax and driving licence
  • E-enforcement - using speed cameras in accident prone areas to nab traffic offenders

Note: Kindly refer to today's (13 Feb 2006) headlines from TheStar - "Danger on the road as unfit drivers buy forged certs to go on working"

Question: Could the implementation of e-Health can prevent the forged certs scam from happening?


Contact-less payment card launched

Taken from TheStar, 10 February 2006, page B2.

This news article discussed the launching of the contactless payment card, Pay Pass by MasterCard, a payment method beside the EMV card which was introduced since last year.

This article is related to Lecture 5 - Electronic Payment Systems.

MasterCard unveils contact-less payment card

KUALA LUMPUR: MasterCard International has launched the world's first globally interoperable contact-less payment card, PayPass, to enhance the efficiency of payment solutions in Malaysia, said vice-president and senior country manager Malaysia and Brunei, Jim Cheah.

The dual-interface contact-less Europay-MasterCard-Visa (EMV) payment solution combines both contact and contact-less interfaces on one chip to widen the usage of the card internationally.

“PayPass is all about convenience and speed whereby cardholders only need tap on the payment terminal to complete a transaction. We are optimistic about the take-up rate in Malaysia as the card's unique features will attract cardholders' interest,” he said after the launch of the MasterCard PayPass yesterday.

Currently, the card is available in the US, Thailand, Taiwan, Japan and the Philippines.

“MasterCard International intends to expand the PayPass service to more countries to increase the usage of the card globally,” Cheah said, but declined to elaborate.

Malaysian merchants that accept the PayPass card include Carrefour, KLIA Express, Starbucks Coffee, P & Co and Vincci.

Financial institutions such as MBF Cards (M) Sdn Bhd, RHB Bank Bhd and Southern Bank Bhd are currently issuing credit cards with the new feature.

“This indicates that issuing banks, merchants and cardholders are seeing the benefits of PayPass and that the idea of tap and go is certainly compelling,” he added.

Thursday, February 09, 2006

G-CASH - Mobile Payment Systems: The Philippine's Experience

A very successful application of Mobile Payment Systems using SMS in Philippine. Information displayed is from the official website of the G-Cash.

This story is related to Lecture 5.

G-CASH: Bringing Philippine schools into the m-commerce era

With the introduction of G-Cash, the world's first cashless and cardless mobile commerce service, Globe has brought m-commerce to the Philippines. Now, Globe brings G-Cash to the country's schools and encourages young students to explore the service's limitless possibilities.

G-Cash transforms cellphones into mobile wallets, allowing Globe subscribers to make payments or send remittances, all with a simple text message. It is already accepted as payment in various establishments like fast food chains, bookstores and drugstores. Now accredited by the Bureau of Internal Revenue, G-Cash can be used as a means of payment for renewal of business licenses and income tax.

Early this year, G-Cash won the first award for Best Mobile Messaging Service at the prestigious GSM Association Awards in Cannes, France. Just recently, it won the Most Innovative Mobile Operator Service at the Asian MobileNews Awards in Singapore and was also chosen as the Best M-Commerce Application or Service at the Global Messaging Awards in London.


Questions:

  1. Why G-Cash can be successfully being implemented in Philippine?
  2. How does this method can be transferred to Malaysian context?
  3. Can Mobile Money fulfilling it's promising role in promoting mobile payment in Malaysia?

Thursday, February 02, 2006

SMS: I am the KING!

According to The Handphone Users Survey 2005 conducted by Malaysian Communications and Multimedia Commission (MCMC):

For Malaysian, SMS emerged as the highest usage in 2005 as compared to other more advanced services such as 3G, mobile commerce and Voice-over-Internet-Protocol (VoIP).
  • 84.9% of the users sent at least 1 SMS a day
  • 49.6% sent out at least 5 SMS a day
Besides,

Number of cellular phone subscriptions in Malaysia grew from 12.32 million in 2004 to 16.24 million for 2005.
Those under 20 - 13.1% of the users.

Typical cellphone user in Malaysia is
  • a working adult
  • Living in Selangor, Johor or Kuala Lumpur
  • earning up to RM3,000 a month
  • use prepaid phone account